Booking your first blood test with London Medical Laboratory is quick and straightforward. Whether you prefer the convenience of online ordering, speaking to our team by phone, or visiting one of our 85+ clinic locations across England, we've made the process simple and accessible.
This guide will walk you through each booking method so you can choose the option that works best for you.
Before booking your test, you'll need:
A valid email address for confirmation and results delivery
Payment details (credit/debit card)
Your personal information (name, date of birth, address)
Basic medical history (if relevant to your chosen test)
Helpful Tip: Take a moment to review our test catalogue to ensure you're selecting the right test for your health needs. If you're unsure which test is appropriate, our customer service team can provide guidance.
Our online ordering system is available 24/7 and is the fastest way to book your test.
Visit our website at londonmedicallaboratory.com
Browse our test catalogue and select the test you need
Add the test to your basket and proceed to checkout
Create your account by providing your email and creating a password
Complete your personal details including contact information and medical history
Choose your sample collection method:
Home test kit (delivered to your address with pre-paid return postage)
In-clinic appointment (select your preferred location and time slot)
Home phlebotomy visit (for professional blood draw at your home)
Make your payment using our secure payment gateway
Receive instant confirmation via email with all booking details
What Happens Next:
For home test kits: Your kit will be dispatched within 1-2 business days
For clinic appointments: You'll receive a confirmation email with your appointment details and a calendar invite
For home visits: Our team will contact you within 24 hours to schedule your visit
Prefer to speak with someone? Our customer service team is here to help.
Call us: [Insert phone number]
Hours: Monday to Friday, 9am-6pm; Saturday, 9am-1pm
Our team member will help you choose the right test
They'll guide you through the booking process
Payment can be taken securely over the phone
You'll receive email confirmation immediately after the call
Best for: Those who have questions about which test to choose, need help with the booking process, or prefer personal assistance.
Many of our 85+ partner clinic locations across England accept walk-in customers for certain tests.
Find your nearest clinic using our location finder on the website
Check walk-in availability (call ahead during busy periods)
Bring valid ID and your payment method
Complete the registration form at the clinic
Have your sample collected by our trained phlebotomists
Important: Walk-in availability varies by location and test type. We recommend calling ahead to ensure your chosen test is available for walk-in service.
If you're booking tests for your employees or business, we offer specialized corporate booking options with bulk order capabilities, consolidated billing, and dedicated account management.
Learn more: Visit our Corporate Wellness page or contact our support team at info@londonmedicallaboratory.co.uk
We accept the following payment methods:
All major credit and debit cards (Visa, Mastercard, American Express)
Digital wallets (Apple Pay, Google Pay)
Corporate purchase orders (for business clients)
All payments are processed securely through our encrypted payment gateway. You'll receive a detailed invoice via email immediately after booking.
Kit dispatched within 1-2 business days
Detailed instructions included
Pre-paid return envelope provided
Results typically within 24 hours of laboratory receipt
Confirmation email with appointment details
Reminder sent 24 hours before your appointment
Please arrive 10 minutes early
Bring a form of ID
Our team will contact you to confirm date and time
A qualified phlebotomist will visit your home
Please ensure a suitable, well-lit area is available
Samples collected are sent via overnight courier
If you encounter any issues during the booking process or have questions about which test is right for you:
Phone: 0207 183 6122
Our customer service team is committed to responding to all enquiries within 48 hours, though we typically respond much faster.
Choosing the Right Blood Test for Your Needs
Preparing for Your Blood Test: Fasting and Other Requirements
What to Expect at Your Clinic Appointment
Understanding Your Test Results
Last Updated: September 2025